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Information Technology Assessment (ITA)

As your business grows, it’s important to make sure that the technology you have in place is right for the job. You need a way to determine how well your current technology is performing and where it may be coming up short. With an information technology assessment from Metamaze, you’ll receive detailed insight into how your technology is serving you today as well as a roadmap for improving those tools in the future.

Minimize Risk

If you have the wrong tools in place, your business may be at risk. An ITA can help you identify and mitigate those risks before they turn into a problem.

Decrease Expenses

When you get rid of inefficient technology, you can decrease your operating expenses and help to streamline your business.

Increase Revenue

Identifying the tools you need with an ITA can help your business become more efficient, serve customers better, and increase your overall revenue.

What Are ITA Services?

Your business relies on technology, but how often do you take a hard look at how those tools are being used? Are you sure they’re even the right ones to begin with? ITA services are designed to provide you visibility into how your business uses technology and how those tools and processes could be improved. That information is key to developing a roadmap to move forward and improve the way that you work.

Benefits of Conducting ITAs

It’s hard to reach your destination if you don’t know where you are. If you want to use technology tools to help your business achieve its goals, the first step is to figure out exactly where you stand today: What tools you rely on, what’s going well, and where there’s room for improvement.

By conducting an IT assessment, you get a clear snapshot of where you currently stand. Here’s how that benefits you.

Identify Strengths

What is your business the best at? How are you currently using technology well? An ITA can help you identify your current strengths to ensure they’re retained in the future.

Identify Risks

The flip side of the coin is that an ITA will also expose where your technology has put you at risk. Only then can you take the appropriate steps to protect your business.

Roadmap Development

The data and information uncovered during an ITA are crucial to planning and prioritizing your strategic technology initiatives. Developing your roadmap begins with an ITA from Ntiva.

Improve Efficiency

When you take a hard look at the way your business uses technology, you may be surprised by the redundancies you uncover. Identifying those inefficiencies is the first step to eliminating them.

Types of IT Assessment Offered

Businesses like yours count on Metamaze to provide a thorough and detailed ITA. Our expertise and experience help to ensure that you’ll get a 360-degree view into the tools that you use and the way that your people deploy them.

We offer a number of ITA services and can customize them to meet your business needs. Some of the ITAs we offer include:

Business-Aligned ITA

Is your technology actually aligned with the strategic priorities of your business? With business-aligned ITA, we’ll evaluate how you’re using these tools in pursuit of achieving your key business goals.

Security Assessments

You count on technology to keep information and data secure. But do you have the right tools in place for the job? Our security assessments are designed to uncover any area of potential vulnerability.

IT Organizational Assessments

The way your organization works, the processes you follow, and the way your business is structured can all be impacted by technology. We’ll examine each of these elements to identify opportunities for improvement.

Disaster Recovery/Business Continuity

When a disaster strikes, how well is your business poised to recover? The answer depends largely on the technology that you have in place. Our IT assessments will evaluate your systems and determine if (or how well) they can support the continuity of your business.

How Does the ITA Process Work?

 

A successful ITA evaluates your people, your processes, and your technology, along with how these three elements all interact. Typically, clients reach out to Ntiva because they’ve experienced some pain around their technology and want to know where things might be improved. Our first step, then, is a discovery process designed to help us zero in on your major concerns.

For all of our new clients, we follow a four-phase onboarding process designed to ensure we capture the information and knowledge necessary to begin a successful assessment. Once this onboarding process is complete, we’ll conduct a full ITA of your organization, identify your technology strengths as well as your risks, and give you the information you need to create a road map for future initiatives.