How We Help Your Business Grow With Technology
Keeping up with the management of IT infrastructure, the increasing risk of cyber-attacks, and staying compliant with changing industry standards is more than most companies can easily handle on their own, even with an internal IT team.
With hundreds of qualified technicians, a US-based 24x7x365 service desk, and a dedicated in-house security team, we’re in the unique position of offering you enhanced levels of service and support. By showing you how to leverage existing and new technologies – selecting, deploying and even training your team – we can help you grow your business for competitive advantage.
Assistance with strategic IT planning is one of our most frequently requested services. We think of strategic IT as a core competitive strength, helping you to invest in the right technologies to prepare your company today for tomorrow’s challenges.
Metamaze IT consultants will work with you to document a detailed strategic plan that maps your business goals to short-term and long-term action plans to achieve those goals.
IT budgeting goes hand in hand with strategic IT planning. But trying to build a technology budget without a clear understanding of what your company needs is frustrating.
Metamaze IT consultants work with you to develop a realistic IT budget that incorporates both your own assets and resources, plus the projected costs of the new technology that will deliver the most value to your organization and help you reach your business goals.
Chances are your network has developed gradually over time, with layers of hardware and software that may now be contributing to unintended security gaps or inefficiencies.
Metamaze IT consultants can conduct a comprehensive review of your IT environment and examine how your current technology is helping or hindering your business. You receive a written evaluation of the key areas that need improvement, with prioritized recommendations.
As your business relies more heavily on technology, the inherent risks increase as well. A single data breach or ransomware attack can cause huge financial, legal, and reputational damages.
Our comprehensive cybersecurity assessment identifies your level of risk and defines a mitigation approach to minimize and manage your threats and vulnerabilities.
Many organizations are bound by compliance regulations and standards, such as HIPAA, FINRA, PCI-DSS, NIST/CMMC, and ISO standards.
Metamaze provides compliance-readiness risk assessments, gap analysis, and remediation planning, along with audit preparation. Our IT consulting experts make sure your organization has a clear and well-documented framework that leads to successful industry compliance!
IT Support Services
If your small or medium-sized business is typical, you have a challenge with scalability where IT is concerned. After all, your IT needs fluctuate throughout the year. Most of the time, you have enough staff — and budget — to manage.
But you experience times when you are overwhelmed, right? You cannot afford to hire and train the size of in-house team you’d need to meet all IT challenges at all times throughout the year.
This is where Metamaze’s IT Support Services help. We have the IT support specialists you need whenever your IT challenges threaten to overpower your operations.
We’ll Guide You Through the MSP Onboarding Process
Partnering with Metamaze’s starts with a proprietary, four-stage onboarding process. Our dedicated Metamaze Onboarding Team (including a dedicated Project Manager and Onboarding Engineer) guides you through the four stages. We start with discovery of your IT infrastructure, proceed to IT data collection, conduct an internal information review, and end with implementation and go-live.
The primary benefit of partnering with Metamaze’s IT consultants is that you get the expertise without the expense. You gain immediate access to a team of expert technicians—24/7/365 — without having to recruit and manage this expertise yourself.
You gain access to a wealth of specialized talent, proven best practices, and winning processes, all based on thousands of hours of experience across hundreds of businesses. That’s the primary benefit. But there are actually eight more benefits of IT consulting services.
In many small and mid-sized companies, in-house IT staff are generalists. With an external IT consultant, however, you can gain specialized skills, in-depth knowledge about current solutions, and the tools and capabilities your organization requires.
Many consultants engage quickly and require minimal time to get up to speed. They also work quickly, as they bring the right experience and tools to every project.
An IT specialist often can complete technology projects using fewer resources than your in-house team might need. The consultant will give you an accurate upfront estimate regarding the cost of the engagement, and once the project is complete, you won’t need to keep the specialist on the payroll.
A consultant can share expertise and provide training throughout the engagement, resulting in a stronger in-house team overall.
IT consultants can identify and resolve security threats in your network and systems. They work with your team to establish processes and protocols to ensure better ongoing protection.
In-house IT teams, especially in smaller companies, are often overwhelmed with multiple projects and conflicting priorities. Engaging an IT consultant to complete specific projects can free up your team to focus on core business functions and priorities.
IT consultants deliver more than just technical expertise. They also use proven, repeatable processes that they pass on to your team through documented IT playbooks and technology training.
Armed with experience and a toolkit of best practices, IT consultants bring a fresh perspective to your technology environment. They identify issues you may have overlooked and make recommendations about improving or replacing legacy technology systems and practices.
Believe it or not, outsourcing your business’ IT needs actually saves money. The average cost of IT support services varies depending on a number of factors, including how large your organization is, the complexity of your IT systems, and what your specific needs may be. You can expect to pay between $80 to $150 per month per user.
How many of these benefits could help your organization right now?
How much does it cost to completely outsource your IT services? This can depend on many factors, including how your business and your MSP operates.
Generally, you can expect to pay an average IT support cost of between $80.00 to $150.00 per month per user. In some cases, an outsourced provider could offer device-based pricing (a calculation of the number of workstations and mobile devices they are supporting) but in most cases-and here at Metamaze-the per-user pricing is standard.
For starters, having access to strategic technology expertise is a huge factor for fast growing businesses. Add on better risk management, round-the-clock IT support and industry compliance management, to name just a few, and it sweetens the deal even more.
The majority of businesses that choose to outsource their IT needs do so in order to save money (see below for the comparison costs), but there are many other benefits as well!